Client Rights, Records, and Complaint Information
At Ahava Counseling & Consulting, LLC, we are committed to protecting your privacy and ensuring you have access to information regarding your healthcare rights.
Requesting Your Records
Clients may request copies of their records by submitting a written request to our office.
Contact Information:
Ahava Counseling & Consulting, LLC
PO Box 331675
Houston, Texas, 77583
Phone: 832-330-5788
Email: officemanager@ahavacounseling.com
Please allow a reasonable period for processing record requests. Fees may apply as permitted by Texas law.
Behavioral Health Licensing Information
Providers at Ahava Counseling and Consulting, are licensed and regulated by the Texas Behavioral Health Executive Council (BHEC).
To File a Complaint Against a License Holder
Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Phone: (800) 821-3205
Website: https://bhec.texas.gov/
Information regarding filing a complaint may be found on the BHEC website.
Medical Privacy Complaints
If you believe your medical privacy rights have been violated, you may file a complaint with the Texas Attorney General’s Office.
Texas Attorney General Consumer Protection Division
Website: https://www.texasattorneygeneral.gov/consumer-protection
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
U.S. Department of Health and Human Services Office for Civil Rights
Website: https://ocrportal.hhs.gov
Note: Filing a complaint will not affect your access to services.
Schedule a Session with Brittany
Dr. Brittany Collins LPC-S
Dr. Brittany Collins, LPC-S, is a seasoned mental health professional and visionary leader with a passion for empowering individuals to heal, grow, and live with purpose. As the founder of Ahava Counseling & Consulting , she blends clinical expertise with faith-based principles, guiding clients through life’s challenges while helping them discover their God-given purpose.
With a background in program management, clinical supervision, training, and public speaking, Dr. Collins is committed to mentoring the next generation of counselors and empowering women especially those impacted by the father wound to heal and thrive. Her nonprofit, Est.Her’s Quarters, reflects her heart for service, providing holistic support to young women in foster care or with absent parents. Through her work, she continues to inspire transformation, believing that mental health and faith are deeply intertwined paths to personal growth.
